FAQs

Are your patterns suitable for beginners? 

Yes, my patterns have been designed with beginners in mind. All you need is a basic understanding of how to use a sewing machine. You do not need any experience making dolls. The easiest pattern, to begin with, is the bunny pattern 

Do you need a sewing machine to make your patterns? 

Yes, a sewing machine is recommended. Whilst it is possible to hand sew my patterns, it would require a lot of patience!

What languages are the patterns written in? 

My sewing patterns are written in English. I hope to be able to offer other languages in the future. The patterns include step-by-step photographs. Some people use Google Translate to translate the instructions into their language

How do I access my pattern? 

There will be a download button on the order confirmation page once your payment has been processed. You will also be sent an email with a link once your payment has been processed. If you haven't received it, check your spam/junk folder in case the email has gone there. If you use Gmail check the 'social' and promotion' folder also. If you still can't find the email you may have entered your email address incorrectly when placing the order. Please message me at patterns@studioseren.com and I would be more than happy to help 

I'm having trouble downloading the files

If your internet connection/phone signal dips part way through the download the file might be corrupt or incomplete. Delete the files and download them again when you have better signal/WIFI and it should work. If nothing happens when you click the download links it could be an issue with your web browser. Disable things like non-standard add-ons like ad blockers or toolbars that you've installed and try again. If you are still having problems contact me at patterns@studioseren.com and I would be more than happy to help 

How do you open the zip file? 

Begin by saving the file, then...

  • Mac. double click the zipped file. The file will automatically be decompressed by the archive utility and save back into the folder the zip file is in already
  • iPhone / iPad. Open the Files app and click on 'Open' in 'Files' Choose a location for your zip file and then select 'Add' to save the files to our selected folder
  • PC. Right click on the zip folder and then select 'Extract All', follow the instructions to save to your PC
  • Android. Open My Files app and tap the Downloads link. Find your zip folder and select Extract to unzip and save your files to your selected folder

I can't open the files

You will need a PDF reader such as Adobe Acrobat to open the files

How do you print the pattern?

The Printing Instructions file which is included in your download explains how to print the pattern and instructions accurately for A4 and Letter Size paper

Can I sell dolls made with your patterns? 

Yes, see my terms and conditions for selling items made with my patterns

Do you sell dolls? 

I don't sell dolls made with my patterns, but I do make and sell handmade heirloom dolls at www.serendolls.com